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Garden Centre Team Lead

1 month ago

Dunfermline, Fife, United Kingdom Dobbies Full time

Estimated salary: £45,000 - £65,000 per annum.

About Us

Dobbies is the UK's largest garden centre retailer, with a rich history dating back to 1865. Our passion for gardens and plants drives everything we do, from showcasing own brand and branded products to hosting events and experiences that bring people and communities together.

Our Vision

We aim to create a welcoming and inspiring environment where customers can explore, learn, and enjoy their gardening journey. As a Restaurant Operations Manager, you will play a vital role in delivering this vision by leading a high-performing team to provide exceptional customer service and food quality.

Main Responsibilities
  • Oversee the daily operations of our restaurant, ensuring seamless communication between teams and departments.
  • Maintain high standards of customer service, ensuring that every customer leaves satisfied and eager to return.
  • Develop and implement effective stock management controls, minimizing waste and maximizing profits.
  • Support the delivery of in-store events, working closely with marketing and sales teams to drive foot traffic and sales.
  • Collaborate with the overall Garden Centre Management team to achieve business objectives and improve operational efficiency.
Requirements
  • Proven experience in restaurant management, preferably in a fast-paced environment.
  • Strong leadership skills, able to motivate and develop a high-performing team.
  • Able to analyze data, identify trends, and make informed decisions to drive business growth.
  • Excellent communication and interpersonal skills, able to build strong relationships with colleagues and stakeholders.
  • A positive attitude towards change, able to adapt quickly to new ideas and initiatives.
  • Demonstrate Dobbies' values at all times: we're one team, getting better every day, bring a smile, live and breathe gardens, and make it work for our customers.