Customer Service Representative

1 month ago


Doncaster, Doncaster, United Kingdom EE Full time
About the Role

We're seeking a talented individual to join our customer service team as a Customer Service Advisor. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.

As a Customer Service Advisor, you'll be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs. You'll work closely with our team to ensure seamless communication and collaboration, and contribute to the development of our customer service strategies.

We're looking for someone who is passionate about delivering outstanding customer service, has excellent communication skills, and is able to work in a fast-paced environment. If you're a team player who is committed to excellence and has a customer-centric approach, we'd love to hear from you.

What You'll Do
  • Provide exceptional customer service through phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with our team to achieve customer service goals and objectives
  • Contribute to the development of our customer service strategies and processes
  • Participate in training and development programs to enhance your skills and knowledge
What We Offer

We offer a competitive salary and benefits package, including discounts on EE and Plusnet products, volunteering days, and optional private healthcare and dental. We're committed to your growth and development, and offer opportunities for career progression and professional development.

Our Culture

We're a family-friendly company that values diversity, inclusion, and equality. We believe in creating a workplace that's welcoming and inclusive for everyone, and we're committed to making a positive impact in our community.



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