Administrative Coordinator Travel Services

3 weeks ago


Hellesdon, United Kingdom Travel Trade Recruitment Limited Full time
Company Overview
Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare, allowing you to work with a talented team in the vibrant city of Norwich.

Salary & Benefits
The salary for this position is £24,000 - £26,000 per annum, with great hours Monday - Friday and no weekend or bank holidays. As part of our package, we offer competitive bonuses, excellent on-site parking facilities, and a contributory pension scheme.

Job Description
This role requires delivering exceptional customer service, preparing and managing precise travel documentation, handling amendments and bookings with keen attention to detail, collaborating with departments to resolve travel queries efficiently, securing customer satisfaction for repeat business and referrals, and processing payments and liaising with suppliers to confirm bookings.

Required Skills & Qualifications
To be successful in this role, you will need experience working within the travel industry (preferable), excellent customer service and communication skills, administrational experience, proficiency in Excel, Word, Microsoft Outlook (CRM systems would be a bonus), ability to thrive in a busy, fast-paced environment, strong ability to resolve all booking issues, and excellent organisation and multi-tasking skills.

Packages & Incentives
We offer a range of benefits including 25 days' annual leave, flexible working arrangements, and ongoing training and development opportunities.

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