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Retail Sales Assistant

2 months ago


Ashford, Kent, United Kingdom WHSmith Full time

About the Role

We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, ensuring that they have a positive and memorable experience in our store.

Key Responsibilities

  • Deliver outstanding customer service to all customers, responding to their queries and resolving any issues in a professional and courteous manner.
  • Manage queues and ensure that customers can access the services they need quickly and efficiently.
  • Meet high standards of governance and attention to detail, maintaining a clean and organized store environment.
  • Work collaboratively as part of a team, supporting colleagues to achieve sales targets and provide excellent customer service.

What We Offer

As a Counter Assistant at WHSmith, you will benefit from a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have the opportunity to develop your skills and knowledge, working in a dynamic and supportive team environment.

About Us

WHSmith is a leading retailer with a rich history of providing excellent customer service and quality products. We are committed to creating a positive and inclusive work environment, where our colleagues feel valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.