Operations Manager

1 month ago


Havant, Hampshire, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking an experienced Operations Manager to lead our logistics team and drive productivity across our network.

As an Operations Manager, you will be responsible for creating a culture of safety and wellbeing within your team, analysing and implementing changes to maintain high quality and productivity levels, and overseeing projects to streamline processes and improve customer service.

A Day in the Life

You will work on a shift pattern at one of our sites, owning and driving a culture of safety and upholding quality and shift performance standards. Your main focus will be on process improvements within your area and driving implementation. You will also be a role model and mentor to new managers.

About Amazon Logistics

Amazon Logistics handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, such as Amazon Fresh and Prime Now.

Key Responsibilities
  • Create, oversee, and drive a culture of safety and wellbeing
  • Analyse and implement changes to keep quality and productivity at a consistently high level
  • Oversee projects to streamline processes, optimise productivity, and increase quality of service for customers within your area of responsibility
  • Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence
Requirements

To be successful in this role, you will need:

  • A degree
  • Relevant experience in people management
  • Relevant experience of communicating with a wide range of stakeholders, including peers and leadership
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Advanced proficiency in verbal and written local language

The estimated salary for this role is £60,000-£80,000 per annum, depending on experience.



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