Front of House Assistant
2 weeks ago
Fargo Systems Ltd, a leading software development company for transport and logistic solutions, is seeking a skilled Front of House Assistant to join its expanding support department in Ipswich.
About the RoleThis office-based position involves providing exceptional customer service, handling front-line support calls and emails, and collaborating with the support team to resolve customer queries.
Key Responsibilities- Respond to customer inquiries and provide product assistance and guidance
- Triage and escalate calls to ensure timely resolution
- Manage incoming calls and emails from customers requiring support or service
- Capture customer requirements and provide solutions
- Liaise with 2nd and 3rd line support to escalate calls
- Excellent communication and problem-solving skills
- Strong customer service skills and ability to build relationships
- Good attention to detail and detective qualities
- Ability to work under pressure and as part of a team
- Experience in the Transport and Logistics Industry
- Experience in IT Industry
Fargo Systems Ltd provides a comprehensive benefits package, including life insurance, an Employee Perk Package, and opportunities for professional growth and development.
This role is ideal for an enthusiastic and hard-working individual living in or around the Greater Ipswich area, with a passion for software and problem-solving.
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Front of House Assistant
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Ipswich, Suffolk, United Kingdom Fargo Systems Ltd Full timeSoftware Support Role at Fargo Systems LtdFargo Systems Ltd, a leading software development company for transport and logistic solutions, is seeking a skilled Front of House Assistant to join its expanding support team in Ipswich.About the RoleThis office-based position involves managing incoming calls and emails from customers requiring support or service,...
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Front of House Assistant
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Ipswich, Suffolk, United Kingdom Fargo Systems Ltd Full timeSoftware Support Role at Fargo Systems LtdFargo Systems Ltd, a leading software development company for transport and logistic solutions, is seeking a skilled Front of House Assistant to join our support department in Ipswich.About the RoleThis office-based position involves providing exceptional customer service, handling front-line support calls and...
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Front of House Assistant
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Ipswich, Suffolk, United Kingdom Fargo Systems Ltd Full timeSoftware Support Role at Fargo Systems LtdFargo Systems Ltd, a leading software development company for transport and logistic solutions, is seeking a skilled Front of House Assistant to join our support department in Ipswich.About the RoleThis office-based position involves providing exceptional customer service, handling front-line support calls and...
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Front of House Assistant
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Ipswich, Suffolk, United Kingdom Fargo Systems Ltd Full timeSoftware Support Role at Fargo Systems LtdFargo Systems Ltd, a leading software development company for transport and logistic solutions, is seeking a skilled Front of House Assistant to join its expanding support department in Ipswich.About the RoleThis office-based position involves providing exceptional customer service, handling front-line support calls...
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Front of House Assistant
2 weeks ago
Ipswich, Suffolk, United Kingdom Fargo Systems Ltd Full timeSupport Role at Fargo Systems LtdFargo Systems Ltd is a leading software development company for transport and logistic solutions. Our Enterprise software is used by over 150 businesses across 20 countries.We are seeking a skilled Front of House Assistant to join our support team in Ipswich. This role involves working closely with our Support Manager and...
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Front of House Assistant
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Ipswich, Suffolk, United Kingdom Fargo Systems Ltd Full timeSupport Role at Fargo Systems LtdFargo Systems Ltd is a leading software development company for transport and logistic solutions. Our Enterprise software is used by over 150 businesses across 20 countries.We are seeking a skilled Front of House Assistant to join our support team in Ipswich. This role involves working closely with our Support Manager and...
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Front of House Assistant
1 week ago
Ipswich, Suffolk, United Kingdom Fargo Systems Ltd Full timeSoftware Support Role at Fargo Systems LtdFargo Systems Ltd, a leading software development company for transport and logistic solutions, is seeking a skilled Front of House Assistant to join its expanding support department in Ipswich.About the RoleThis office-based position involves providing exceptional customer service, handling front-line support calls...
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Front of House Assistant
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Ipswich, Suffolk, United Kingdom Fargo Systems Ltd Full timeSoftware Support Role at Fargo Systems LtdFargo Systems Ltd, a leading software development company for transport and logistic solutions, is seeking a skilled Front of House Assistant to join its expanding support department in Ipswich.About the RoleThis office-based position involves providing exceptional customer service, handling front-line support calls...
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