Green Spaces Community Coordinator

7 days ago


Manchester, United Kingdom Downing Full time

Are you a customer-focused individual looking for a new challenge? Do you have previous experience in residential property and excellent communication skills? We are seeking a Resident Services Associate to join our team at Downing, where you will play a key role in delivering exceptional customer service to our residents and visitors.

In this role, you will work closely with the management team to ensure the smooth operation of our properties, while also being responsible for front-of-office duties, including responding to resident enquiries and complaints. The ideal candidate will be confident, professional, and able to work under pressure.

**Key Responsibilities:**

  • Deliver exceptional customer service to residents and visitors
  • Work closely with the management team to ensure the smooth operation of properties
  • Carry out front-of-office duties, including responding to resident enquiries and complaints
  • Assist with building maintenance and repairs

**Required Skills and Qualifications:**

  • Previous experience in residential property
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong attention to detail

**Benefits:

  • Competitive salary: £27,000 - £34,000 per annum
  • 25 days holiday, plus bank holidays (33 days)
  • Paid overtime
  • Pension scheme
  • Life Assurance cover
  • Employee Assistance Scheme


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