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Retail Team Lead

1 month ago

Ilkley, Bradford, United Kingdom FatFace Full time
Lead Retail Team in Ilkley

We are seeking an experienced Retail Team Lead to join our team in Ilkley. As a key member of our management team, you will be responsible for ensuring the smooth operation of our store, managing a team of retail staff, and delivering exceptional customer service.

About Us

FatFace is a leading fashion brand that values style, positivity, and sustainability. We believe in creating a fun and inclusive work environment where our employees can grow and develop their careers.

The Role

This is a full-time position with a competitive salary of £25,000-£30,000 per annum, depending on experience. You will be based in Ilkley, West Yorkshire, and will be responsible for:

  • Leading a team of retail staff to achieve sales targets and provide exceptional customer service
  • Maintaining high standards of store visual merchandising and housekeeping
  • Managing stock levels and inventory control
  • Processing transactions and handling customer complaints
  • Collaborating with other teams to achieve business objectives
What We Offer

We offer a range of benefits, including:

  • A generous holiday allowance
  • A monthly discount allowance
  • Perkbox membership, offering discounts and rewards
  • Dental insurance (employee-funded)
  • A pension scheme
  • EAP support
  • Sick pay allowances
  • Sabbatical leave
  • Enhanced family-friendly policies
Requirements

To be successful in this role, you will need:

  • Proven leadership experience in a retail environment
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Ability to manage multiple tasks and priorities
How to Apply

If you are a motivated and enthusiastic individual who is passionate about retail, please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.