Retail Operations Lead

2 months ago


Ilkley, Bradford, United Kingdom M&S Full time
Opportunity Overview
">As a Regional Manager/Team Lead at M&S, you will be responsible for driving sales, commerciality, and service standards within your store. This is an exciting opportunity to join a dynamic team and contribute to the company's vision of pushing boundaries in a greener, speedier, and more inspiring digital era.

About Our Company
">M&S is committed to innovation, excellence, and customer satisfaction. We believe in creating a positive work environment where employees can grow and thrive.

Your Role
">* Assist in developing internal talent by consistently raising performance and capability of the team
">* Utilize data to support operational decisions and drive business growth
">* Collaborate with the team to deliver outstanding sales and service performance

Benefits Package
">* Competitive holiday entitlement with the potential to buy extra holiday days
">* Discretionary bonus schemes awarded based on individual performance and business objectives
">* A generous Defined Contribution Pension Scheme and Life Assurance

Compensation and Benefits
">* An estimated salary of £55,000 - £70,000 per annum, depending on experience and location
">* Access to a fantastic range of wellbeing support for all colleagues, including 24/7 Virtual GP and PAM Assist

Requirements and Expectations
">* Embrace our digital tools to enhance the customer experience and remain adaptable to changing needs and expectations
">* Demonstrate a passion for delivering exceptional customer service and exceeding targets
">* Collaborate effectively with the team to achieve shared goals and objectives

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