Sales Floor Lead

3 weeks ago

Ellesmere Port, Cheshire, United Kingdom Nike Full time
Nike Retail Lead Job Description

We are seeking a highly skilled and motivated Retail Lead to join our team at Nike Cheshire Oaks. As a Retail Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our customers.

Key Responsibilities:
  • Coordinate and motivate a team of employees to achieve sales targets and provide world-class service to consumers.
  • Support the management of daily business operations, including digital services, visual merchandising, sales floor, and promotional campaigns.
  • Identify and solve problems in partnership with store leadership and serve as a brand ambassador for Nike's initiatives.
  • Ensure the store complies with all Nike standards and guidelines.
Business Areas:
  • COMMERCIAL: Support a team that delivers efficient receiving of product, inventory accuracy, and timely monthly initiative launches.
  • ATHLETE EXPERIENCE: Ensure the team is equipped to deliver the highest quality athlete experience.
  • CONSUMER EXPERIENCE: Lead by example and deliver sales floor service to bring the consumer journey to life.
What You Get:
  • One of the best compensation and benefits packages in the industry.
  • Opportunity for monthly performance-based bonus.
  • A supportive team that values Diversity, Equity & Inclusion.
  • A career at a company at the forefront of the sports and fashion industry.
  • Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor.
Qualifications:
  • Customer service and/or retail experience preferred.
  • Ability to manage a small team of peers.
  • Effective communicator, brand ambassador, and collaborative teammate.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours (9:30am-8pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

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