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Customer Service Representative
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Welcome and Service Team as a Welcome and Service Assistant. As the public face of Claremont, you will provide a warm and friendly welcome to our visitors, answer their questions, and ensure they have an enjoyable and memorable visit.
This is a permanent annualised part-time role, working 780 hours per annum. You will be part of a team that works together to deliver high standards of presentation at the property and ensure all our communications with visitors are clear and consistent.
The role includes regular working at weekends and bank holidays on a rota basis. If you have a passion for delivering great customer service and are willing to learn new skills, we would love to hear from you.
About You- You are customer-focused with an understanding of the importance of great service.
- You are a team player, but also able to work on your own initiative.
- You are well-organised and adaptable.
- You are willing to learn new skills.
- You have a positive attitude.
We offer a range of benefits to support you in your role, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working whenever possible and an employee assistance programme.
Click here to find out more about the benefits we offer to support you.
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