Customer Service Representative

4 weeks ago


Esher, Surrey, United Kingdom Recruitment Services UK Full time
Front of House Assistant Job Description

At Recruitment Services UK, we are seeking a highly motivated and professional Front of House Assistant to join our team. The successful candidate will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for our clients and guests.

Key Responsibilities:
  1. Meet and greet customers promptly upon arrival, providing a friendly and first-class service.
  2. Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements.
  3. Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met.
  4. Manage phone, email and face-to-face enquiries effectively.
  5. Ensure all Front of House and customer facing areas are always maintained and well presented.
  6. Provide administrative support to the Venue Management team.

Candidate Profile:
  1. The ideal candidate will be professional, reliable and confident when liaising with customers.
  2. Have the drive and commitment to be successful and further develop their skills.
  3. Have excellent communication, people and team working skills.
  4. Have bags of enthusiasm and the ability to have fun whilst working.
  5. Be available to work evenings and weekends.

How to Apply:
Interested candidates should send their CV and covering letter with salary expectation to Recruitment Services UK.

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