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Business Systems Analyst

2 months ago

Chorley, Lancashire, United Kingdom Tech4 Full time
Job Description

**Business Systems Analyst - Tech4**

We are seeking a highly skilled Business Systems Analyst to join our team at Tech4. As a Business Systems Analyst, you will play a critical role in supporting our Product Owners and wider Product teams in ensuring that customer requirements are accurately identified, documented, and converted into clear, well-defined, and testable work items.

The successful candidate will work closely with our IT Service Management team to ensure a seamless handover of projects, providing relevant support documentation, monitoring, and troubleshooting guides. You will also provide induction/overview training to users as needed.

Main Responsibilities:

  • Develop detailed project plans and maintain them throughout the project lifecycle.
  • Conduct business process analysis to define user-agreed business requirements for systems development.
  • Translate business requirements into detailed system functional specifications, gaining sign-off from business owners.
  • Liaise with Software Developers during technical design development.
  • Support the Software QA team in developing System Test Specifications and coordinating user test activity based on functional specifications and business scenarios.
  • Perform and support others in performing software testing, as needed.
  • Provide process and operational support documentation.
  • Deliver project activities in line with agreed time scales, ensuring any changes to approved timing are formally agreed with the Manager/Project Leader and Business Owners.
  • Communicate software development to Business colleagues.
  • Provide assistance to the support team in fault finding and problem resolution with existing IT Systems.
  • Contribute to IT projects as part of a team or as a team leader.
  • Provide advice and guidance to users to exploit current systems capability.

Requirements:

  • Self-starter, able to work on activities with minimal supervision.
  • Strong analytical, problem-solving, and process analysis skills.
  • Excellent working knowledge of basic project management methodologies.
  • Exceptional oral and written communication skills, able to talk to technical and non-technical colleagues and clients.
  • Experience of working on agile IT projects.
  • Self-driven, confident to lead and to listen to others.

We offer excellent training and career development opportunities for the right candidate.

Basic salary £50-55,000 + excellent benefits.

Hybrid working arrangement, with a mix of office and remote work.