Events Operations Specialist

1 week ago


Leamington Spa, Warwickshire, United Kingdom Hamlin Knight Full time
About Us

Hamlin Knight is a reputable membership governing body to the property industry, committed to excellence and innovation.

About the Role:

We seek an Event Operations Specialist to assist with the operations of our courses and events department.

Key Responsibilities:

  • Spearhead speaker relationship management for successful event outcomes
  • Guarantee timely payments and accurate financial records through collaborative efforts with the Courses team
  • Secure ideal venues and accommodations for events, considering attendee comfort and convenience
  • Efficiently create events on the CRM system and maintain accurate website information
  • Maintain effective communication with members regarding event bookings and related administration
  • Develop targeted email campaigns to boost event promotion and attendance
  • Effectively process invoices and communicate with industry suppliers for streamlined operations
  • Monitor and update spreadsheets to ensure data accuracy and reliability
  • Represent the company at events, providing exceptional customer service while handling overnight stays
  • Coordinate venue setup before conferences, accommodating flexible working hours when necessary
  • Maintain clear communication with speakers, exhibitors, attendees, and venue staff during events
  • Lead the exhibition stand at conferences and address attendee inquiries efficiently
  • Host webinars to foster meaningful connections with the audience
  • Handle phone calls for the Events and Courses team, addressing their needs promptly
  • Provide supportive assistance to the Courses team when required
  • Contribute to additional responsibilities or tasks assigned by management

Requirements:

  • Outstanding communication and teamwork skills
  • Proficiency in Microsoft Office applications, specifically Word, PowerPoint, and Excel
  • Excellent organizational and problem-solving skills

What We Offer:

a competitive salary of £28,000 - £35,000 per annum, opportunities for growth and professional development, hybrid working arrangement after probation, corporate bonus, 25 days of holiday rising with service, and more.



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