Tesco Travel Money Advisor

3 weeks ago


Congleton, Cheshire East, United Kingdom Travelex Full time

Job Title: Tesco Travel Money Advisor - Foreign Exchange Specialist

Job Summary:

We are seeking a highly skilled and experienced Tesco Travel Money Advisor to join our team at Travelex. As a Foreign Exchange Specialist, you will be responsible for providing exceptional customer service and support to our retail customers with their foreign exchange needs.

Key Responsibilities:

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
  • Establishing yourself as a trusted advisor, providing support and advice on great Travelex products and services.
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused.
  • Utilising your keen eye for detail to process daily online FX requests and deliveries.

Requirements:

  • Numerically proficient – You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient – You'll be dealing with computers and in-house till systems and ordering systems throughout the day.
  • Great Communicator - You'll find talking with people and building relationships comes naturally to you.
  • Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

About Travelex:

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.



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