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Collections Specialist
2 months ago
{"h1": "Collections Advisor Role at Ascendant Recruitment", "p": "We are seeking an experienced Collections Advisor to join our team at Ascendant Recruitment, a leading recruitment company in Milton Keynes and Northampton. As a Collections Advisor, you will be responsible for managing and providing top-quality customer service and support to our clients.
Key Responsibilities:
* Make outbound calls to customers and answer inbound calls to collect amounts past due and set affordable repayments.
* Communicate with customers via telephone, webchat, email, and SMS.
* Work with customers who may be facing financial difficulties and work with them to come up with a solution.
* Provide top-quality service to all customers.
* Provide the best advice and guidance ensuring it's aligned with regulatory requirements.
Requirements:
* Previous collections experience.
* Familiarity with regulatory requirements.
* Successful track record of building strong relationships with customers and colleagues.
* Exceptional communication skills.
* Competent with a PC and MS Office.
* FCA knowledge.
If you have the right collections experience and skills, please apply today.
At Ascendant Recruitment, we value our employees and offer a supportive and dynamic work environment.
Apply now and take the first step towards a rewarding career as a Collections Advisor at Ascendant Recruitment.
", "h2": "About Ascendant Recruitment", "p": "Ascendant Recruitment is a leading recruitment company in Milton Keynes and Northampton, specializing in PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing, and digital marketing divisions. We operate as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment.
For more information on our current vacancies, please visit our website.
"}