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Policy Operations Lead

1 month ago

Sheffield, Sheffield, United Kingdom Bubble CiTea Full time

Bubble CiTea is committed to providing exceptional customer experiences and delivering outstanding results.

We are seeking a highly skilled manager to join our team and drive business growth.

The successful candidate will have experience in a managerial role in the food and beverage industry and be able to work effectively in a fast-paced environment.

  • Lead store operations and implement effective strategies to drive sales and revenue growth
  • Recruit, select, and train store staff to ensure excellent customer service and store standards
  • Maintain a clean and safe store environment and ensure compliance with regulatory policies and guidelines
  • Monitor sales performances and adjust strategies accordingly
  • Develop and implement effective marketing campaigns to increase brand awareness and drive sales
  • Foster a positive and inclusive team culture
  • Collaborate with other teams to achieve business objectives
  • Respond to customer complaints and resolve issues promptly
  • Stay up-to-date with industry trends and best practices

We offer:

  • A competitive salary range of £45,000 - £65,000 per annum
  • A comprehensive benefits package, including free bubble tea drinks and a staff discount scheme
  • Ongoing training and development opportunities
  • A supportive team environment and opportunities for career progression