Accommodation and Housekeeping Lead
2 weeks ago
Kennedy Recruitment is working with a leading hotel development in Belfast to find a Hotel Services Director, responsible for overseeing the entire hotel operation. The successful candidate will lead a team of experienced professionals and play a crucial role in shaping the hotel's reputation for exceptional service and quality.
About the Role
The Hotel Services Director will oversee all aspects of hotel operations, ensuring seamless delivery of services to guests. A salary range of £55,000 to £75,000 per annum is offered, depending on experience.
Key Responsibilities
• Develop and implement operational strategies to drive business growth and improve guest satisfaction.
• Lead and manage a team of experienced professionals, providing guidance and support as needed.
• Collaborate with other departments to ensure effective communication and coordination.
• Identify areas for improvement and implement changes to enhance the overall guest experience.
Requirements
The ideal candidate will bring:
• Proven experience in a senior operations management role, preferably within a luxury or high-volume hospitality setting.
• Strong leadership and team management skills, with the ability to inspire, develop, and motivate a diverse team.
• Exceptional problem-solving and analytical skills, with a focus on driving business growth and improving efficiency.
• Excellent communication and interpersonal skills, with a proactive and hands-on approach.
• A commitment to delivering exceptional guest experiences and maintaining high standards.
Benefits
This full-time, permanent role offers a competitive salary package, annual leave entitlement that increases with service, pension contributions matched by the company, and healthcare and wellness benefits for managers after six months.
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