Telephone Customer Liaison Advisor

7 days ago


Redhill, United Kingdom Lloyd Recruitment - Epsom Full time
Telephone Customer Liaison Advisor Job Opportunity

We are looking for an experienced Telephone Customer Liaison Advisor to join our team in Epsom.

As a Telephone Customer Liaison Advisor, your primary responsibility will be to provide exceptional customer service to clients through effective communication and problem-solving skills.

Your duties will include:

  • Responding to customer inquiries in a timely and professional manner
  • Managing and resolving customer complaints in a fair and efficient manner
  • Collaborating with internal teams to resolve any issues related to order fulfillment
  • Maintaining accurate records of customer interactions and correspondence

Essential Requirements:

  • Proven experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong problem-solving and conflict resolution skills

What's On Offer:

  • Competitive salary of £24,000 + upto £2,000 monthly bonus
  • Free onsite parking
  • Short commute from central London by car or public transport
  • Annual leave entitlement: 25 days + bank holidays
  • Opportunities for career growth and professional development


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