Hospitality Leader for Ambitious Growth

7 days ago


Newquay, United Kingdom Watergate Bay Hotel Full time
About the Role

We're seeking a seasoned hospitality professional to drive the success of our hotel. As a General Manager, you'll be responsible for shaping the operational strategy, ensuring we meet our brand, people, and operational objectives. Your expertise in hospitality will guide us towards B Corp certification and reinforce our distinctive employer brand.

A strong foundation in hospitality and a deep connection to our coastal setting will serve as a solid base for your role. You'll collaborate with the Group Executive team to develop and implement long-term strategies that support our brand, guest experience, and commercial goals. Additionally, you'll oversee the implementation of projects, ensuring timely completion and adherence to budget.

Key Responsibilities

- Shape and execute the operational strategy for the hotel, aligning it with our core objectives and goals.
- Drive efficiencies and performance to optimize operations.
- Collaborate with the Group Executive team to develop and implement long-term strategies that support our brand, guest experience, and commercial goals.
- Monitor management reports to track performance metrics, including costs, revenue, guest satisfaction, and health and safety standards.
- Work with the Group HR and executive teams to support a people strategy that reflects our broader organisational goals.
- Offer mentorship and performance management for direct reports, ensuring best practices are applied across all operational areas.
- Work alongside project management to ensure projects are completed on time and within budget.

About You

We're looking for a creative, yet process-oriented leader who shares our passion for delivering exceptional hospitality experiences. Your expertise in hospitality will be invaluable in driving our hotel's success. You'll thrive in a dynamic environment, bringing authority, inspiration, and motivation to our team. If you have a love for true hospitality, great commercial flair, keen instincts, a desire to grow within a supportive environment, and a commitment to impactful work, we'd love to hear from you.

What We Offer

- Special rates for you and your friends and family to stay at the hotel.
- Team social events throughout the year.
- Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.
- Life cover.
- Medical cash plan.
- Cycle to work.

At Watergate Bay Hotel, we're dedicated to helping our team achieve their personal and professional goals. Working with us isn't just a job - it's a transformative career opportunity. We believe in supporting our team members in their growth and development, providing opportunities for advancement and professional fulfillment.

  • Newquay, United Kingdom Watergate Bay Hotel Full time

    At Watergate Bay Hotel, we're on the hunt for a talented individual to join our team as a House Host. If you're passionate about delivering exceptional guest experiences and have a knack for making everyone feel at home, we want to hear from you!About the Role:We're looking for someone who embodies the spirit of Watergate Bay, with a warm and welcoming...


  • Newquay, United Kingdom Red Hotels Limited Full time

    Our team leaders bring our hotel restaurant to life. They are warm, friendly, caring in nature and professional at all times. Always striving to achieve the highest levels of standards and service across our restaurants, bars and meetings and events. They are the face of our guests’ experiences, making sure that from the moment our guests arrive to the...


  • Newquay, United Kingdom Red Hotels Limited Full time

    Our team leaders bring our hotel restaurant to life. They are warm, friendly, caring in nature and professional at all times. Always striving to achieve the highest levels of standards and service across our restaurants, bars and meetings and events. They are the face of our guests’ experiences, making sure that from the moment our guests arrive to the...


  • Newquay, United Kingdom Slug & Lettuce Full time

    Location: Slug and LettuceWe are seeking an experienced Team Leader to join our dynamic team at Slug and Lettuce. As a key member of our management team, you will be responsible for leading and mentoring our front-of-house staff to deliver exceptional customer experiences.Key Responsibilities:Support and coach your team to achieve high standards of customer...


  • Newquay, United Kingdom Slug & Lettuce Full time

    Location: Slug and LettuceWe are seeking an experienced Team Leader to join our dynamic team at Slug and Lettuce. As a key member of our management team, you will be responsible for leading and mentoring our front-of-house staff to deliver exceptional customer experiences.Key Responsibilities:Support and coach your team to achieve high standards of customer...


  • Newquay, United Kingdom Slug & Lettuce Full time

    Location: Slug & Lettuce NewquayWe are seeking an experienced Team Leader to join our dynamic team at Slug & Lettuce Newquay. As a key member of our management team, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional customer experiences.Key Responsibilities:Support the management team in creating and delivering...

  • Team Leader

    5 months ago


    Newquay, United Kingdom Card Factory Full time

    Job Introduction **Location: 21A Bank Street Newquay** **Contracted Hours Available: 8hrs** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence,...

  • Team Leader

    5 months ago


    Newquay, United Kingdom Card Factory Full time

    Job Introduction **Location: 21 Bank Street Newquay** **Contracted Hours Available: 1 x 18 2 x 8** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational...

  • Team Leader

    5 months ago


    Newquay, United Kingdom Card Factory Full time

    Job Introduction **Location: newquay** **Contracted Hours Available: 2 x 8** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...


  • Newquay, United Kingdom The Original Factory Shop Full time

    **About the Role**We are seeking an ambitious Assistant Manager to join our Newquay team at The Original Factory Shop. As a key member of our management team, you will play a vital role in creating a friendly, welcoming, and customer-focused environment that delivers great results and a great place to work.**Key Responsibilities**Support the Store Manager in...


  • Newquay, United Kingdom Halfords Full time

    Welcome to National Tyres and Autocare, part of the Halfords family, where we're revolutionising the UK's motoring services landscape. As a Motoring Services Team Leader, you'll play a pivotal role in driving business growth, delivering exceptional customer experiences, and fostering a culture of excellence.With a competitive salary range of £26,175 to...

  • Store Leader

    3 weeks ago


    Newquay, United Kingdom Crew Clothing Full time

    Crew Clothing Store LeaderPurpose of the role:To assist the manager in driving consistent improvement to the stores sales, KPI's and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping...

  • Logistics Team Leader

    4 weeks ago


    Newquay, United Kingdom STS Aviation Group Full time

    Logistics Team LeaderSTS Aviation Services, a leading provider of maintenance, repair, and overhaul (MRO) services in the UK, is seeking a skilled Logistics Team Leader to join our team. As a key member of our logistics team, you will play a vital role in ensuring the smooth operation of our day-to-day logistics and tooling support.Key...

  • Logistics Team Leader

    4 weeks ago


    Newquay, United Kingdom STS Aviation Group Full time

    Logistics Team LeaderSTS Aviation Services, a leading provider of maintenance, repair, and overhaul (MRO) services in the UK, is seeking a skilled Logistics Team Leader to join our team. As a key member of our logistics team, you will play a vital role in ensuring the smooth operation of our day-to-day logistics and tooling support.Key...

  • Hospitality Team Lead

    4 weeks ago


    Newquay, United Kingdom Slug & Lettuce Full time

    About UsAt Slug and Lettuce, we're passionate about creating an amazing guest experience. We're looking for a skilled Team Leader to join our team and help us achieve this goal.Key ResponsibilitiesSupport and coach your team to deliver exceptional serviceWork closely with the management team to create and deliver your visionEnsure standards and compliance...


  • Newquay, United Kingdom Watergate Bay Hotel Full time

    Were seeking a guest obsessed General Manager to lead our hotel, someone who shares our vision and wants to grow with us for the long term. As General Manager, youll have a purpose-led approach that defines our unique culture in hospitality. Youll play a pivotal role in our journey towards B Corp certification, contributing to a distinctive employer brand...


  • Newquay, United Kingdom Slug & Lettuce Full time

    Location: Slug and LettuceWe are seeking an experienced and passionate Team Leader who embodies our company values and is dedicated to delivering exceptional guest experiences.Main Responsibilities:Support and mentor your team to ensure seamless operations and high standards.Collaborate with the management team to create and execute innovative...

  • Team Leader

    5 months ago


    Newquay, United Kingdom Smith and Reed Recruitment Full time

    Are you looking for your next step in your career? We have the job for you! We are currently looking for a number of Line Leaders to join an ever expanding production unit based in Newquay. The role is being offered on various shift patterns across Monday - Friday (weekdays only!) The role will see you organising a team on the production line to achieve...

  • Care Team Leader

    2 weeks ago


    Newquay, United Kingdom Sanctuary Group Full time

     Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for,...

  • Care Team Leader

    1 day ago


    Newquay, United Kingdom Sanctuary Group Full time

     Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for,...