Night Hospitality Specialist

2 weeks ago


Bristol, Bristol, United Kingdom Hilton Worldwide, Inc. Full time
Job Overview:

We are currently seeking a skilled and enthusiastic Front Desk Representative to join our team as a Night Guest Service Agent.

The ideal candidate will have prior experience in a customer-focused industry and possess excellent communication and interpersonal skills.

In this role, you will be responsible for providing exceptional reception services to Guests, taking and delivering food and drinks orders, and ensuring a seamless check-in and check-out experience.

Key Responsibilities:
  1. Provide exceptional reception services to Guests.
  2. Assist with Breakfast/Bar and Restaurant duties to contribute to an overall exceptional Guest experience.
  3. Take and deliver food and drinks orders.
  4. Ensure that all interactions with Guests are professional, courteous, and exceed their expectations.
What We Offer:
  • Salary: £12.74 per hour (based on estimated national averages).
  • A comprehensive benefits package, including travel and food discounts, free car parking, and more.
  • Opportunities for career advancement and professional development within our global network.
  • A dynamic and supportive work environment with a focus on teamwork and collaboration.
Requirements:
  • Prior experience in a customer-focused industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Calm, efficient, and organized with great attention to detail.


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