Customer Service Representative

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom HSS Hire Group Full time
{"title": "Customer Service Advisor", "description": "

Customer Service Advisor Role

About the Role:

We are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for maintaining orders on our system, ensuring that tasks are met within agreed deadlines, and providing exceptional customer service.

Key Responsibilities:

  • Update the system to ensure all contracts are updated within the agreed timeline
  • Ensure all contract notes are updated and processed in the system
  • Work to targets driven by self and within the team
  • Provide first-class customer service

What We Offer:

  • 20 days holiday allowance plus bank holidays and your birthday (increasing to 25 days when you hit 5 years of service)
  • Holiday buy scheme giving you the option to purchase an extra 5 days FTE of annual leave
  • Training and development, an inclusive and innovative culture, and wellbeing and healthcare support
  • Life assurance of twice your annual salary and access to our benefits portal with a range of options

About Us:

HSS ProService is revolutionising the building services industry by offering a cutting-edge marketplace for tools, equipment, and materials. As part of HSS Hire's legacy, we're blending innovation and customer-driven solutions to focus on sustainability.

Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.

We Celebrate Diversity and Inclusivity:

We understand that statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless of if you feel your experience is not an exact match.

We're a Disability Confident Committed Employer:

We believe that everyone should have the opportunity to contribute and thrive within our workforce. Please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

"}

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