Administrative Support Specialist for Paediatric Oncology Department

2 weeks ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

We are seeking an experienced administrative professional to provide high-level support to the Paediatric Oncology and Haematology Department at University Hospitals Bristol and Weston NHS Foundation Trust. The successful candidate will possess excellent communication skills, a courteous telephone manner, and a good working knowledge of Microsoft Office 365.

Key Responsibilities
  • Act as a liaison between clinical staff and patients/relatives/carers via phone and email.
  • Provide empathetic and professional support when dealing with sensitive patient queries.
  • Escalate complex issues to line managers or relevant clinical staff as necessary.

The ideal candidate will work effectively in a fast-paced environment, manage their workload independently, and demonstrate resilience when dealing with challenging situations. They must also have experience with proofreading and editing.

About the Role

This is a fantastic opportunity to join our team and contribute to the delivery of exceptional patient care. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of the department.

Requirements
  • Excellent communication and interpersonal skills.
  • A courteous and empathetic telephone manner.
  • Good working knowledge of Microsoft Office 365.
  • Experience of proofreading and editing.

The salary for this role is £25,000 - £30,000 per annum, depending on experience. If you are a motivated and organized individual looking for a new challenge, please submit your application.



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