Hotel Operations Supervisor

3 weeks ago


Twickenham, United Kingdom Aimbridge Full time

Aimbridge Hospitality EMEA is a leading hotel management company, overseeing a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels. Our team members enjoy exclusive benefits, including hotel discounts, staff rates, and up to 50% off food and beverage and spa services. We also offer Wagestream, allowing team members to access up to 40% of their earned pay, and automatic savings to support their financial well-being. Additionally, we provide 24/7 access to our employee assistance program, volunteer days, a minimum of 30 days' holiday, paid breaks, and a starting salary above the national minimum wage.

Job Summary

As a Guest Service Supervisor, you will assist the Manager in supervising all aspects of your team and overseeing events within the hotel. You will maintain consistent standards of service, ensuring guest satisfaction while creating a working environment that supports our values.

Key Responsibilities
  • Supervise and support team members to deliver exceptional guest experiences
  • Assist in overseeing events and ensuring seamless execution
  • Maintain high standards of service and quality
  • Support the Manager in achieving team goals and objectives

We are committed to representing our global community and enabling everyone to be their best selves. If you are passionate about providing an exceptional guest experience and living through our brand standards, we encourage you to apply.



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