EMEA Customer Success Manager

3 days ago


United Kingdom Anomalo, Inc. Full time
About the Role:
We are seeking a seasoned professional to fill the position of Solutions Delivery Manager in our EMEA region. In this critical role, you will be responsible for delivering exceptional customer experiences, driving business growth, and expanding our global customer solution presence.

Main Responsibilities:
  • Manage a portfolio of global customer accounts, providing technical guidance and support across all phases of the customer journey.
  • Collaborate closely with Sales to identify and execute on expansion opportunities.
  • Deliver proactive support to drive adoption through regular office hours, product feature reviews, and quarterly technical health audits.

Requirements:
To succeed in this role, you will need 5+ years of experience in a Technical Solutions Delivery role (or similar capacity) and a strong background in enterprise software. Additionally, you must have a customer-centric approach, excellent communication skills, and the ability to thrive in a dynamic environment.

Compensation: The estimated annual salary range for this role is £125,000 - £165,000 or €150,000 - €190,000 plus meaningful equity.

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