Trainee Shift Manager

4 weeks ago

Tunbridge Wells, Kent, United Kingdom McDonald's Full time

Overview

McDonald's Tunbridge Wells is seeking a Trainee Shift Manager to join our team. This role offers a comprehensive training program designed to prepare you for a leadership position in our organisation.

As a Trainee Shift Manager, you will work under the guidance of experienced shift managers and participate in a structured development plan. This plan spans between 3 to 6 months and prepares you for a Shift Manager role, at which point your pay will increase to £13.37 per hour.

You must be 18+ for this role.

Key Responsibilities:

As a Trainee Shift Manager, you will be responsible for:

1. Learning and understanding the company's policies, procedures, and operational standards.

2. Assisting with day-to-day operations, including team management, customer service, and problem resolution.

3. Gaining hands-on experience in supervising and coaching team members to ensure high-quality service and efficiency.

4. Participating in inventory management, ordering supplies, and ensuring optimal stock levels.

5. Collaborating with other managers and departments to meet organisational goals and standards.

6. Developing strong leadership skills, problem-solving abilities, and decision-making competencies.

7. Demonstrating excellent communication and interpersonal skills with both team members and customers.

Training and Development Plan:

The Trainee Shift Manager position is a stepping stone towards becoming a full Shift Manager within our organisation. To ensure your successful development, you will go through a structured training and development program, including:

1. Orientation and Onboarding: You will receive an orientation to familiarise you with our company culture, policies, and the role's expectations.

2. Shadowing and Mentorship: You will work alongside experienced Shift Managers to observe and learn best practices.

3. Training Modules: You will complete training modules covering leadership, operational procedures, team management, and customer service.

4. Hands-on Experience: You will gradually take on more responsibilities as you gain confidence and experience.

5. Performance Reviews: Regular performance reviews will be conducted to assess your progress and provide feedback.

6. Graduation to Full Shift Manager: Upon successful completion of the training period and meeting performance expectations, you will be promoted to a full Shift Manager position.

Qualifications and Requirements:

To be considered for the Trainee Shift Manager position, candidates should possess the following:

1. A strong desire to pursue a career in shift management.

2. High school diploma or equivalent (higher education is a plus).

3. Availability for a flexible, full-time schedule, including evenings, weekends, and holidays.

4. Excellent communication and interpersonal skills.

5. Ability to work in a fast-paced, team-oriented environment.

6. Strong problem-solving skills and the ability to make decisions under pressure.

We offer competitive pay, a supportive work environment, and a clear career path for advancement.

If you are ready to develop your management skills and are committed to your own development, we encourage you to apply for the Trainee Shift Manager position at McDonald's Tunbridge Wells.

McDonald's is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Interviews will be conducted on a rolling basis. Early applications are encouraged.

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