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Senior Claims Adjuster

2 months ago


London, Greater London, United Kingdom AXA Group Full time
About the Role

We are seeking a highly skilled Claims Professional to join our Crisis Management team as a Senior Claims Adjuster. This is a rewarding and challenging role that will involve managing a portfolio of complex claims across multiple jurisdictions.

Key Responsibilities
  • Manage a portfolio of Crisis Management and Political Risk claims, including trend identification and reporting, oversight of large losses, and problem-solving key issues.
  • Develop and maintain strategic relationships with brokers, clients, actuaries, and underwriters to ensure effective claim handling and business development.
  • Support underwriting teams and partners in connection with claim trends, marketing, and business development/retention activities.
  • Review, evaluate, and manage external vendor relationships to ensure robust governance and quality service levels.
  • Drive a culture of continuous improvement and learning within the team.
Requirements
  • Experience across Crisis Management claims, with a sound knowledge of geopolitical and economic issues.
  • Working knowledge of Lloyd's minimum standards, Lloyd's regulations, and the subscription market (desired but not essential).
  • Ability to manage resources, including team workload allocation and proactive management of vendor relationships.
  • Strong communication and interpersonal skills, with the ability to convey information clearly and effectively to colleagues, senior management, and peers.
  • Ability to work independently with minimal supervision, while ensuring work is done in the most effective way and SLAs are met.
About AXA XL

AXA XL is a leading provider of specialty risk solutions, combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace. We partner with those who move the world forward, providing innovative and flexible risk solutions that meet the evolving needs of our clients.