Operational Support Professional

7 days ago


Salford, Salford, United Kingdom Bupa Full time

Job Overview

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This role is an exciting opportunity to work in our support functions, helping our customer-facing colleagues deliver exceptional standards of customer service and patient care.

You will work as part of a team covering a variety of shifts on a rota basis, including evenings, weekends, and public holidays. The role is hybrid working, requiring flexibility to work both remotely and in the office environment.

Your main responsibilities will include undertaking general administrative and customer service duties, handling internal webchat queries, responding professionally to telephone and external webchat enquiries, and ensuring compliance with operational control standards.

In this role, you will have the opportunity to make a real difference to the lives of our customers every day.

What We Offer

  • A competitive salary of £23,500 + benefits
  • A range of benefits to support your physical and mental wellbeing, including 25 days holiday, Bupa health insurance, enhanced pension plan, and life insurance
  • The opportunity to work in a dynamic and inclusive environment where you can be yourself and make a real impact


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