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Experience Coordinator

1 month ago

London, Greater London, United Kingdom Fortnum & Mason Full time
Role Overview

We are seeking an experienced coordinator to join our team at Fortnum & Mason in central London. As a key member of the events team, you will be responsible for coordinating and executing high-profile events.

About the Role

The ideal candidate will have experience in a similar role within a quality hospitality environment, with a proven track record of delivering excellent customer service. You will have strong communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

You will be responsible for handling internal and external event enquiries, managing private dining and events reservations, and maintaining accurate records. You will also be required to work closely with the hospitality management and operational teams to ensure seamless execution of events.

Responsibilities
  • Coordinate and execute high-profile events
  • Handle internal and external event enquiries
  • Manage private dining and events reservations
  • Maintain accurate records
  • Work closely with the hospitality management and operational teams
Requirements
  • Experience in a similar role within a quality hospitality environment
  • Strong communication skills, both written and verbal
  • Ability to work effectively in a fast-paced environment
  • Proven track record of delivering excellent customer service
What We Offer

We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, as well as a range of benefits including:

  • A generous store and restaurant discount
  • A subsidised staff restaurant
  • 28 days holiday including bank holidays + an extra day off for your birthday
  • An excellent pension scheme