Client Relations Specialist
4 days ago
We are seeking a Client Relations Specialist to join our team in Basildon, United Kingdom.
Job DetailsThis is an exciting chance for a dedicated and results-driven Client Relations Specialist to deliver exceptional client experiences and build strong relationships.
Key Responsibilities:
- Engage with clients through various contact methods.
- Offer accurate product and service information.
- Solve client concerns efficiently and escalate when necessary.
- Process client orders and manage their account details.
- Record client interactions and follow-up tasks.
- Collaborate with internal teams to meet client satisfaction goals.
- Support administrative tasks as required.
To excel in this role, you should have:
- Prior experience in client-facing or customer service roles.
- Outstanding communication and problem-solving skills.
- Able to handle high-volume client inquiries with precision.
- Proficient in Microsoft Office and CRM tools.
- Able to work both independently and as part of a team.
- Flexible working hours, including weekends.
We provide a competitive salary of £25,000 - £30,000 per annum, based on experience, along with benefits including pension scheme, health insurance, training and development opportunities, and flexible work arrangements.
Join us and contribute to building long-lasting client relationships and driving business growth.
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