Client Relations Specialist

4 days ago


Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000
About This Opportunity

We are seeking a Client Relations Specialist to join our team in Basildon, United Kingdom.

Job Details

This is an exciting chance for a dedicated and results-driven Client Relations Specialist to deliver exceptional client experiences and build strong relationships.

Key Responsibilities:

  • Engage with clients through various contact methods.
  • Offer accurate product and service information.
  • Solve client concerns efficiently and escalate when necessary.
  • Process client orders and manage their account details.
  • Record client interactions and follow-up tasks.
  • Collaborate with internal teams to meet client satisfaction goals.
  • Support administrative tasks as required.
Requirements

To excel in this role, you should have:

  • Prior experience in client-facing or customer service roles.
  • Outstanding communication and problem-solving skills.
  • Able to handle high-volume client inquiries with precision.
  • Proficient in Microsoft Office and CRM tools.
  • Able to work both independently and as part of a team.
  • Flexible working hours, including weekends.
What We Offer

We provide a competitive salary of £25,000 - £30,000 per annum, based on experience, along with benefits including pension scheme, health insurance, training and development opportunities, and flexible work arrangements.

Join us and contribute to building long-lasting client relationships and driving business growth.



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