Technical Service Specialist
4 weeks ago
Ingredion Germany GmbH is seeking a highly skilled Technical Service Technologist to join our team. As a key member of our technical services team, you will be responsible for providing technical support to our customers, developing new concepts, and bringing the latest innovations and products to our strategic and partner customers.
Key Responsibilities:- Provide technical liaison support to selected accounts, effectively managing requests and opportunities.
- Organize visits to customers and visits from customers at Ingredion Idea Labs, planning trials, meetings, and venue.
- Utilize laboratory and pilot plant equipment to conduct trials and evaluate products to help development and diagnose problems.
- Review customer processes and formulations to make recommendations in a timely manner, meeting customer needs for cost savings, quality improvements, or product innovation.
- Lead necessary technical activities to deliver concept developments and associated technical content, demonstrating innovative ingredient or food systems functionality in identified sub-applications.
- Collaborate closely with Sales representatives and technical team to develop business, update, and execute technical strategies.
- Build strong relationships at multiple levels within the customers' organization.
- Bachelor's or Master's degree in Food Technology or Food Engineering or other relevant discipline.
- Experience in a R&D, Technical Service, or Applications team in specialty food ingredients.
- Excellent applied knowledge of interactions of different food ingredients, ingredient systems, and food processing.
- Practical understanding of equipment and technologies to enable laboratory and pilot plant trials.
- Excellent analytical, monitoring, and reporting skills.
- English fluency, both written and spoken.
- The position will require regular travel to European-based customers.
- Advanced knowledge of dairy and dairy alternatives food processes, food ingredient functionality, and ingredient interactions.
- Second European language.
Ingredion is a global Fortune 500 provider of ingredient solutions that touch millions of lives, every day. We create solutions that help nourish, comfort, and delight people all over the world. We are proud to source our strength from nature. That's why we're growing sustainably, with an industry-leading product portfolio that includes plant-based proteins, sugar alternatives, and clean and simple ingredients that deliver on changing consumer needs while protecting our planet.
We don't just make ingredients. We create possibilities. Be What's Next with us.
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