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Plumbing Engineer

2 months ago

East Sheen, Greater London, United Kingdom HomeServe Full time
About The Role

We are seeking a skilled Plumbing Engineer to join our team at HomeServe, where you will play a crucial role in delivering exceptional customer service and ensuring the highest standards of plumbing maintenance and repair in domestic housing.

Key Responsibilities
  • Undertake general plumbing repairs and maintenance work in customers' homes, providing a high level of customer satisfaction and confidence in the quality of work undertaken.
  • Work collaboratively with colleagues to achieve team goals and objectives, promoting a positive and inclusive work environment.
  • Participate in ongoing training and development programs to enhance technical skills and knowledge, ensuring compliance with industry standards and best practices.
What We Offer
  • A competitive salary of up to £41,810, with opportunities for overtime and a guaranteed bonus of £6,000 in the first 18 months.
  • A comprehensive benefits package, including a fantastic pension scheme, up to 33 days annual leave, and a range of discounts through our online benefits portal.
  • A company vehicle, fuel card, and all necessary tools and equipment to perform the role effectively.
  • Ongoing support and coaching from experienced colleagues and field-based teams, ensuring your success and growth in the role.
About You
  • A Level 2 NVQ in Plumbing or similar qualification, with a full UK driving license and less than 6 penalty points.
  • Excellent customer service skills, with the ability to work independently and as part of a team.
  • Experience working as a plumber in domestic housing, although not essential, is highly desirable.
Training & Support

To ensure your success in the role, you will undergo an extensive training program, including:

  • Week 1: Comprehensive training in HomeServe's policies, procedures, and health and safety protocols.
  • Week 2-3: Buddying with an experienced HomeServe Plumbing Engineer, providing hands-on training and support.
  • Week 4: Additional training and support in Nottingham, covering advanced plumbing techniques and customer service skills.

We are committed to creating a positive and inclusive work environment, where everyone has an equal voice and the opportunity to grow and develop in their career. If you are a skilled and motivated Plumbing Engineer looking for a new challenge, we would love to hear from you.