IT Support Operations Manager

2 weeks ago


Swindon, Swindon, United Kingdom Fynity Full time
Fynity is a globally recognized Fintech business at the forefront of Technology innovation. As a leading company in our field, we are seeking an experienced Lead IT Support Engineer to join our team. This role offers a unique opportunity to gain exposure to software development and cloud engineering, setting the stage for your next career move. The successful candidate will be responsible for ensuring smooth IT operations across the organization, managing ticket workflows, assisting in configuring systems, and maintaining a high standard of service delivery. Additionally, they will act as a point of escalation for the Service Desk team, manage and resolve IT tickets efficiently, review and approve system configurations, and possess strong experience in IT support with a focus on ticket management. In this role, you will also have the opportunity to learn new programming languages and gain hands-on cloud engineering experience through certification sponsorship by Fynity. Furthermore, you can enjoy the flexibility of working 2-3 days a week in our office and earn up to £40,000 plus a 10% performance bonus.

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