Project Coordinator Specialist

7 days ago


Glasgow, Glasgow City, United Kingdom Sureserve Full time

Project Coordinator Role Overview

We are seeking a skilled Project Coordinator to join our team at Sureserve. This role involves providing excellent day-to-day customer service to clients and support engineers in the field.

Key Responsibilities:

  1. Respond to client queries in a timely manner.
  2. Monitor and update resident satisfaction, complaint, and defect KPI spreadsheets.
  3. Provide support to engineers for non-technical enquiries.
  4. Ensure accurate filing of documents and correspondences.
  5. Input and maintain data on the management system.
  6. Attend meetings as required.

Requirements:

  1. Previous office administration experience in a fast-paced environment.
  2. Understanding of basic principles of Office Practice.
  3. Ability to work 40 hours per week.
  4. Access to employer contributed pension scheme.
  5. Employee Assistance Programme with 24 hours telephone and online access.
  6. 32 days annual leave including statutory bank holidays and Christmas and New Year Closure.
  7. Sureserve Group Academy programme.
  8. Access to Flexible Benefits Scheme.

About Sureserve

At Sureserve, excellence is not just an expectation. We are a driven team of professionals providing stellar asset and energy services across the UK. Our mission is to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.


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