Merchandise and Account Manager

10 hours ago


Leicester, Leicester, United Kingdom Tagged Resources Full time

Job Title: Merchandise and Account Manager

Location: Leicester

Type: Permanent

Industry: Licensed Products

About the Role:

We are seeking a detail-oriented and skilled individual to join our team as a Merchandise and Account Manager. This role involves supporting a major retail customer with day-to-day product merchandising.

The successful candidate will have excellent communication skills and a strong commitment to providing exceptional support to retail customers.

Key Responsibilities:
  • Supporting a major retail customer with day-to-day product merchandising
  • Ensuring products meet delivery dates
  • Raising orders and notifying factories as required
  • Communicating with the buying team and understanding key sample deadline and selection/sign off dates
  • Working with buyers and the design team to receive design packs
  • To ensure availability of all required samples for buyer's selection meetings on time
  • Request buyers' feedback
  • To ensure a timely review of account performance
  • Managing the critical path and ensuring the customer is updated
  • Work with 3rd Party warehouse to ensure goods are booked and delivered as per agreed dates
  • Complete weekly dispatch report
  • Arrange and lead customer meetings
Requirements:
  • Previous experience in a merchandising role, preferably within the wholesale or retail industry
  • Dynamic, flexible working methods, adapting to the needs of the customer and business
  • High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems
  • Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and internal stakeholders
  • Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment
  • Proactive and customer-focused mindset, with a commitment to delivering high-quality service
  • Team player with the ability to collaborate effectively with colleagues across departments
Estimated Salary:

£45,000 - £55,000 per annum, depending on experience



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