Merchandise and Account Manager
10 hours ago
Job Title: Merchandise and Account Manager
Location: Leicester
Type: Permanent
Industry: Licensed Products
About the Role:We are seeking a detail-oriented and skilled individual to join our team as a Merchandise and Account Manager. This role involves supporting a major retail customer with day-to-day product merchandising.
The successful candidate will have excellent communication skills and a strong commitment to providing exceptional support to retail customers.
Key Responsibilities:- Supporting a major retail customer with day-to-day product merchandising
- Ensuring products meet delivery dates
- Raising orders and notifying factories as required
- Communicating with the buying team and understanding key sample deadline and selection/sign off dates
- Working with buyers and the design team to receive design packs
- To ensure availability of all required samples for buyer's selection meetings on time
- Request buyers' feedback
- To ensure a timely review of account performance
- Managing the critical path and ensuring the customer is updated
- Work with 3rd Party warehouse to ensure goods are booked and delivered as per agreed dates
- Complete weekly dispatch report
- Arrange and lead customer meetings
- Previous experience in a merchandising role, preferably within the wholesale or retail industry
- Dynamic, flexible working methods, adapting to the needs of the customer and business
- High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems
- Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and internal stakeholders
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment
- Proactive and customer-focused mindset, with a commitment to delivering high-quality service
- Team player with the ability to collaborate effectively with colleagues across departments
£45,000 - £55,000 per annum, depending on experience
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