Medical Receptionist

15 hours ago


East Liverpool, Ohio, United Kingdom NHS Full time

**Job Title:** Medical Receptionist

The NHS is seeking a highly skilled and experienced Medical Receptionist to join our friendly team at The Family Surgery in Birkdale, Southport. **Estimated Salary:** £20,000 - £25,000 per annum.

About the Role
  • To provide exceptional customer service and support to patients, doctors, and other healthcare professionals.
  • To maintain accurate and up-to-date patient records and perform administrative tasks as required.
  • To assist with appointments, phone calls, and correspondence in a fast-paced and dynamic environment.

This is an exciting opportunity for a motivated and organized individual to join our team and contribute to the delivery of high-quality patient care.

Key Responsibilities
  1. Answering phone calls and responding to emails in a timely and professional manner.
  2. Managing patient bookings and cancellations in accordance with practice policies.
  3. Preparing and sending correspondence to patients and healthcare providers.
  4. Maintaining accurate and up-to-date patient records and performing data entry tasks.
  5. Providing administrative support to clinical staff and other members of the practice team.
Requirements
  • A good standard of general education is essential, with English and Maths GCSE grade C or above being desirable.
  • Basic computer skills and experience with office software are required.
  • Prior experience in a GP reception role is advantageous but not essential.

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