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Head of KYC Support to Front

1 month ago

London, Greater London, United Kingdom Crédit Agricole CIB Full time

Job Description

The role of Head of KYC Support to Front is a critical position within the UK Financing and Client Services department at Crédit Agricole CIB. As the manager of the KYC Support to Front team, you will be responsible for ensuring the optimal functioning of the KYC Corporate activity, including creation, add-booking, modification, and periodic reviews.

Key Responsibilities

  • Know and implement the priorities defined by the Filière Tiers (GCO/CLD), Client lifecycle & data management team & FCS HO.
  • Define operational priorities, set objectives and deadlines for the team and organize the work accordingly.
  • Assist WRMs in their mission of creation, modification and periodic review of the KYCs under their responsibility.
  • Ensure, by delegation from the WRMs, the collection of the necessary information from clients, and ensure the completeness (in terms of content and form) of the KYC Corporate files in liaison with the GRM teams.
  • Ensure the proper completion of tasks (quality and deadline) and the achievement of objectives via KPIs.
  • Support the WRMs in executing remediation of third party compliance data.
  • Provide support and technical expertise to the team.
  • Ensure the continuity of services by anticipating the necessary resources requirements.
  • Ensure the adequacy between the volume of tasks to be accomplished and the resources allocated.
  • Reporting to his hierarchy, reporting alerts / blocking points.
  • Communicate on changes in processes / procedures and ensure proper application.
  • Be the escalation point with clients and globally monitor client relations.
  • Act as a key stakeholder in the KYC data governance & London KYC Committee.
  • Lead / Support any required initiative or Project.

Team Management

  • Participate in the selection process of new recruits in charge of assisting the WRMs.
  • Establish positive and constructive relationships with team members and other departments.
  • Encourage team spirit, motivate employees and support them in the event of difficulty.
  • Train employees and develop their skills.
  • Define the objectives of each employee and evaluate their results.
  • Involve the team in reflections and decisions.
  • Provide reporting to KYC S2F Head Office in Paris.
  • Participate to KYC S2F monthly meetings.

About Us

Crédit Agricole CIB is a pioneer and global leader in sustainable finance. Our commitment to sustainability and corporate responsibility means that your work will have a positive impact on our communities and the environment. We offer a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated.

Requirements

  • Expertise with the KYC regulatory, compliance and legal requirements.
  • Very good financial knowledge (industry and products) and very good knowledge of Money Laundering Regulation and JMLSG Guidance.
  • Excellent analytical skills.
  • Good interpersonal skills.
  • Ability to communicate clearly and easily, including in writing.
  • Rigorous / attention to detail.
  • Quality & efficiency oriented.
  • Ability to work under pressure and to demanding time schedules.
  • Strong organizational skills with excellent attention to detail.

Language

English