Commercial Vehicle Parts Supervisor

2 days ago


Farnborough, Hampshire, United Kingdom Transcomm Recruitment Full time £30,000 - £35,000

We are looking for a seasoned Parts Supervisor to oversee our parts department in Farnborough, driving exceptional customer service and team performance. As a key member of our team, you will be responsible for managing parts advisors, implementing customer follow-up calls, and collaborating with the service manager to resolve issues.

Responsibilities:
  1. Lead the parts team to deliver excellent customer service and meet sales targets.
  2. Develop and implement effective processes for customer follow-up calls.
  3. Work closely with the service manager to address any concerns or issues.
  4. Ensure timely completion of after-sales tasks and monitor stock levels.
  5. Manage the receipt and reconciliation of stock orders, identifying and resolving any discrepancies.
  6. Organize rolling stock takes and provide actionable insights.
  7. Oversee negative stock management and driver responsibilities.
  8. Verify van check sheets.

To succeed in this role, you will require a deep understanding of commercial vehicles and parts, with a preference for a qualification in parts stock control. Previous supervisory experience and proficiency in Excel are highly valued.

This exciting opportunity comes with a salary range of £30k-£35k, plus overtime and bonus potential. We also offer 25 days' holiday, life assurance, and pension provision as part of our comprehensive benefits package.



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