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Food and Beverage Service Host

2 months ago

Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full time

About Grosvenor Casinos

Grosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing a premium experience for our customers. Our venues offer a unique blend of entertainment, dining, and gaming options, creating an exciting and rewarding environment for our team members.

Our Culture

We strive to create an inclusive, diverse, and engaged team that is passionate about delivering exceptional customer service. Our team members are the face of our brand, and we invest in their development to ensure they have the skills and knowledge to excel in their roles.

Job Summary

We are seeking a part-time Food and Beverage Service Host to join our team at Grosvenor Casino, Glasgow Riverboat. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and contributing to the overall success of our venue.

Key Responsibilities

  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Ensure a clean and welcoming environment, maintaining high standards of hygiene and presentation in our dining areas.
  • Work collaboratively with our food and beverage team to deliver a seamless dining experience, including taking orders, serving food and beverages, and handling payments.
  • Contribute to the overall success of our venue, participating in team meetings and contributing to the development of new ideas and initiatives.

What We Offer

We offer a competitive salary, paid breaks, and a uniform provided. Tips are also available in addition to your salary, paid every 4 weeks. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.