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Operational Manager

1 month ago

Norwich, Norfolk, United Kingdom Greene King Full time

Be the Heart of Our Greene King Pub Team


We’re looking for an exceptional Assistant Manager to join our Greene King pub team. As a key member of our management team, you’ll play a vital role in delivering an outstanding customer experience and ensuring the smooth running of our busy pub.


Your key responsibilities will include supporting the General Manager, leading the team in delivering amazing customer experiences, and championing our brand standards. You’ll be a role model for your team, providing guidance and support to help them grow and develop.



  • Lead by Example: Show our customers and teams what it means to provide exceptional service and create a great atmosphere.
  • Develop Your Team: Provide guidance, training, and development opportunities to help your team members grow and succeed.
  • Champion Our Brand: Ensure our brand standards are upheld at all times, and our customers receive an exceptional experience.
  • Think on Your Feet: Adapt to any challenges that arise during a busy shift and find creative solutions to ensure our customers receive an outstanding experience.

What We Offer:



  • Competitive Salary: A fair and competitive salary that reflects your skills and experience.
  • Pension Contribution: A generous pension contribution to help you plan for your future.
  • Training and Development: Opportunities to develop your skills and progress your career within our company.
  • Discounts and Perks: Enjoy discounts on food and drink, as well as other perks that make your life easier.
  • Recognise and Reward: Receive recognition and rewards for your hard work and contributions to our team.

About Us:


Greene King is a leading pub company with a rich history and a commitment to excellence. We’re passionate about delivering outstanding customer experiences and creating a great atmosphere for our customers and teams.


What You’ll Need:



  • Passion for Customer Service: A genuine passion for providing exceptional customer service and creating a great atmosphere.
  • Leadership Skills: Strong leadership skills and the ability to motivate and inspire your team.
  • Communication Skills: Excellent communication skills and the ability to work effectively with your team and customers.
  • Adaptability: The ability to adapt to changing situations and find creative solutions to challenges.

Ready to Join Our Team?


If you’re a motivated and talented individual who is passionate about delivering exceptional customer experiences, we’d love to hear from you. Apply now to join our Greene King pub team and start your career journey with us