Store Director
2 weeks ago
As a Store Manager at Flannels, you will be responsible for driving sales growth, managing a high-performing team, and delivering exceptional customer service. Key responsibilities include:
- Maximizing sales and identifying opportunities for improvement
- Leading and motivating the team to achieve sales targets
- Providing strong leadership on the shop floor to drive sales
- Ensuring exceptional customer service at all times
- Providing team members with the tools and knowledge to deliver key business objectives
- Managing seasonal stock presentation and merchandising
- Staying up-to-date with current and market trends, customer promotions, and local competitors
- Ensuring efficient and accurate completion of paperwork, policies, and procedures
- Driving and delivering KPIs
- Carrying out additional duties as necessary
Requirements
- Strong client base with a solid database of personal contacts and clients
- Previous retail experience in the premium sector is preferred
- Exceptional people management skills with strong leadership and motivational abilities
- Excellent communication, planning, and organizational skills
- Excellent analytical skills with the ability to interpret financial and sales data
- High level of brand awareness and product knowledge
- Awareness of the local area
Personal Qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can-do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious, and well-presented at all times
Benefits
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service Awards
- Participation in the Fearless1000 Incentive Scheme
- Access to a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% In-store Uniform Discount
- Discounted Gym Membership
- Group-wide 20% Discount across all Frasers Group brands
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