Financial Services Representative

2 weeks ago


West Berkshire, United Kingdom Kensington Mortgages Full time
About the Position

We are seeking a skilled Mortgage Litigation Specialist to support our customers who are experiencing difficulties with their mortgage payments. The successful candidate will be responsible for communicating effectively with customers and third parties regarding payment difficulties and arrears as well as the litigation process.

Key responsibilities include planning and prioritizing allocated workloads against agreed service standards, ensuring all work is completed in line with applicable policy, procedure, and regulation, and taking ownership for investigating and responding to internal and external requests accurately and efficiently.

In this role, you will have the opportunity to identify process improvements and efficiencies and represent your area of specialism where required.



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