Hospitality Support Specialist

2 days ago


Reading, Reading, United Kingdom Accor Hotels Full time

Welcome to Accor Hotels

We are a global hospitality leader, dedicated to delivering exceptional guest experiences through our innovative approach to hospitality.

We believe that every guest deserves a personalized and memorable stay, and we invite you to join us in creating these special moments.

  • Salary:£81 per hour (including generous hourly rate)

Key Responsibilities

As a Hospitality Support Specialist, you will be responsible for providing world-class customer service, managing incoming calls, and ensuring a seamless guest experience.

Your Key Tasks

  • Answer incoming calls and manage queries efficiently
  • Offer solutions and alternatives to meet guest needs and preferences

Benefits and Perks

We offer a comprehensive package of benefits and perks to support your career growth and well-being, including:

  • Free nights in our UK hotels
  • Exclusive discounts in our restaurants and bars
  • Discounted hotel rates worldwide

Requirements

To succeed in this role, you must be eligible to live and work in the UK and hold a valid work visa.

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