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Front of House Team Member

2 months ago

Cheltenham, Gloucestershire, United Kingdom Franco Manca Full time

Job Opportunity at Franco Manca

About Us

Franco Manca is a leading Neapolitan sourdough pizza restaurant with a strong reputation for producing high-quality pizzas. We have a growing presence in the UK with plans for further expansion.

Job Summary

We are seeking a skilled and passionate Front of House team member to join our pizzeria team. As a Front of House team member, you will be responsible for providing exceptional customer service, maintaining high health and safety standards, and working in a fast-paced and busy environment.

Key Responsibilities

  • Provide outstanding customer service and ensure a positive dining experience for all customers
  • Maintain high health and safety standards and adhere to company policies and procedures
  • Work effectively in a team environment and contribute to the success of the restaurant
  • Be capable of working in a fast-paced and busy environment and adapt to changing situations
  • Have a strong understanding of customer service principles and possess a hands-on attitude

What We Offer

  • Competitive hourly pay rate
  • Generous share of tronc
  • Initial 2-week training program
  • Free yummy pizzas and soft drinks on shift
  • Free Sourdough bread to cook at home
  • Ongoing personal growth and development with our Franco Academy
  • No Zero-hour contracts
  • Flexible schedules
  • 28 paid holidays
  • Uniform provided
  • AXA Employee Assistance Programme with Health App and counselling
  • Pension Scheme
  • Annual Social events
  • Staff discount when dining in any Franco Manca and other group brands
  • Employee referral Bonus scheme
  • Team competitions and personal rewards
  • Additional leave
  • Career opportunities all over the UK
  • Fun & diverse working environment

Requirements

  • Previous hospitality experience is not essential, but a strong understanding of customer service principles is required
  • Ability to maintain high health and safety standards and work in a fast-paced and busy environment
  • Strong communication and teamwork skills
  • Ability to adapt to changing situations and priorities

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.