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Front of House Team Member

1 month ago

Cheltenham, Gloucestershire, United Kingdom Brasserie Blanc Full time
Runner - Brasserie Blanc Cheltenham

Runner

We're looking for passionate individuals to join our front of house team as a Runner

Brasserie Blanc, a renowned French brasserie business, is part of the Heartwood Collection, a multi-award-winning hospitality group.

Our strength lies in our community of like-minded individuals, warm and genuine to our core. We're committed to seasonality, the curiosity of our people, and the pleasure of our guests.

Runner - What we offer:

  • Packages are based on National Living Wage including TRONC*
  • Full-time and part-time hours to suit your needs
  • Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
  • Employee Assistance Program with Hospitality Action
  • Instant access to pay you have already earned through EarlyPay
  • Enhanced Maternity & Paternity package
  • Refer a Friend Bonus up to 1500
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards
  • The Pantry - 100's of retailers and experience discounts through Reward Gateway
  • Cycle to Work Scheme

Runner - The Ideal Candidate:

  • Will have great interpersonal skills and a vibrant personality
  • Ability to be flexible and maintain high standards across the front-of-house
  • To be a real team player, you must be a true people person
  • Have great attention to detail and impeccable standards.
  • Be totally customer and service-focused and provide an exceptional guest experience

Our investment in your development.

As a member of our team, you'll have access to our bespoke 'Stepping Stones' training and development programme, designed to support your career growth and progression.

Heartwood Collection has 14 Brasserie Blancs, 24 Pubs including sites with rooms and more coming. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years.

Heartwood Collection is a multi award-winning hospitality group:

- Sunday Times Best Places to Work winner 2024- Double winner at the Publican Awards 2024 - R200 - SRA 3 star rated - plus many more

*The TRONC is calculated from the previous 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.