Care Services Director

17 hours ago


Hoddesdon, Hertfordshire, United Kingdom CityWorx Full time
CityWorx Limited: A Leader in Healthcare Recruitment

We are delighted to announce the role of Care Coordinator, a dedicated position within our organization.

Job Summary:

This is an exciting opportunity for an experienced professional to join our team as a Care Coordinator. As a key member of our staff, you will oversee the day-to-day provision of services within a specific geographical area, ensuring all service users receive optimal care tailored to their individual needs.

Main Responsibilities:
  • Service Coordination: You will be responsible for overseeing the day-to-day provision of services, ensuring continuity of care and meeting high standards.
  • Quality Monitoring: Play a key role in monitoring and ensuring the quality of service delivery, maintaining continuity of care.
  • Staff-User Matching: Match employees with service users based on mutual interests and preferences to enhance care quality and satisfaction.
  • Relationship Management: Develop and maintain strong relationships with both employees and service users, responding to concerns and complaints promptly and professionally.
  • Operational Support: Participate in an On Call rota to provide out-of-hours support and advice, handle emergency staffing needs, and involve yourself in the recruitment process as needed.
Ideal Candidate:
  • Experience: Minimum of one year in a care coordinating role with proven experience in creating schedules and managing staff rosters.
  • Skills: Exceptional organizational, communication, and interpersonal skills, with the ability to manage multiple tasks and respond effectively to urgent situations.
Requirements:

This is a fully office-based position that does not offer sponsorship. The ideal candidate will have a passion for providing high-quality care and thrive in a structured, supportive environment.

Estimated Salary:

£40,000 - £55,000 per annum.



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