Senior Care Service Coordinator

3 days ago


Hoddesdon, Hertfordshire, United Kingdom CityWorx Full time

About Us:

CityWorx is a reputable provider of domiciliary care services, committed to delivering personalized support to our clients. Our team is dedicated to providing exceptional care and making a positive impact on the lives of those we serve.

Job Title: Care Field Supervisor

Job Summary:

We are seeking a skilled Care Field Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional care services to our clients.

Your Key Responsibilities:

  • Manage a team of senior care staff to carry out care and risk assessments for new clients.
  • Develop and maintain accurate and up-to-date records for all clients, including care plans, body maps, meds competency forms, etc.
  • Lead six-monthly QA reviews with clients and implement necessary adjustments to care plans.
  • Assess and address training needs within the care team.
  • Contribute to the development and implementation of care assessments, risk assessments, care records, and MAR sheets.
  • Collaborate with the Registered Manager and Duty Manager to ensure compliance with CQC requirements.
  • Participate in CQC inspections and QA inspections by local authority partners.
  • Liaise with social care teams as needed and attend client reviews.
  • Audit and review care tasks and meds tasks to ensure compliance.
  • Develop and deliver induction training and six-monthly refresher training to ensure effectiveness and compliance.
  • Take on on-call duties one week in every four, providing escalated emergency support.

Requirements:

We're looking for someone with good knowledge of CQC requirements and ideally experience in a domiciliary care environment. An NVQ Level 3 in Health & Social Care or equivalent qualification is essential.

Salary: £26,000 - £30,000 per annum based on experience.



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