Pension Benefits Operations Lead
1 week ago
We are recruiting a Pension Benefits Operations Lead to join our team. As a key member of our operations department, you will be responsible for managing the day-to-day activities of our benefits team, ensuring that all tasks are completed efficiently and effectively.
The successful candidate will have previous experience in a supervisory role within a benefits team, with strong leadership and organizational skills. They will also have excellent communication and problem-solving skills, with the ability to work well under pressure.
Responsibilities include:
- Managing the day-to-day activities of the benefits team
- Ensuring that all tasks are completed efficiently and effectively
- Developing and implementing processes and procedures to improve team performance
- Coaching and mentoring team members to improve performance and productivity
- Monitoring and maintaining records of work completed by the team
Estimated Salary: £32,000 per annum (based on location and industry standards)
Key Responsibilities:
- Lead and manage a team of customer service administrators
- Develop and implement processes and procedures to improve team performance
- Coach and mentor team members to improve performance and productivity
- Monitor and maintain records of work completed by the team
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