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Grays, Thurrock, United Kingdom Frasers Group Full time{"h1": "Store Manager Job Description", "p": "At Frasers Group, we are seeking a highly skilled and experienced Store Manager to lead our store team. As a Store Manager, you will be responsible for delivering exceptional customer service, managing a team of dedicated cycling enthusiasts, and driving sales growth. This is an exciting opportunity for someone...
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Assistant Store Manager
2 months ago
As an Assistant Store Manager at Evans Cycles, you will play a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
Key Responsibilities:- Leadership and Team Management: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service Excellence: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
- Cash Handling and Security: Oversee cash handling procedures, including cash register operations and reconciliations, and ensure a secure store environment.
- Customer Feedback and Improvement: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
- Previous retail management experience, preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Sales-oriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Ability to work in a fast-paced retail environment.
- Strong organisational and problem-solving skills.
- Proficiency in basic computer applications.
- Flexibility to work weekends and evenings as required by the store's operating hours.
