Digital Operations Director

7 days ago


Manchester, United Kingdom Co-op Digital Full time

We're seeking a results-driven Senior Q-Commerce Operations Manager to join our innovative Co-op Digital team.

This role involves working in a hybrid way, with a mix of home and office work. Our company car is available for this position, and we require a full UK driving licence.

You'll be responsible for leading our Quick Commerce Aggregator team, which aims to make customers' lives easier by providing delivery services from local independent retailers through our aggregator app.

In return for your expertise and hard work, we offer a competitive salary of £61,750, plus a comprehensive benefits package, including 30% off Co-op branded products and a range of other perks. These benefits include an annual bonus based on personal and business performance, 28 days holiday (rising to 32 with service) plus bank holidays, a pension with up to 10% employer contributions, private healthcare, and access to a subsidised onsite gym.

To succeed in this role, you will need to:

  • Be proactive in identifying opportunities to grow our aggregator services.
  • Lead an ongoing network review to ensure we have the right services in the right places for our customers.
  • Work with our Last Mile team to optimise our delivery strategy.
  • Analyse complex data to inform decision making and drive business growth.


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